1. Scope and operator
This Privacy Policy applies to the Baiboki website at baiboki.com and to test or released versions of the Baiboki app provided by us.
Baiboki is operated by the developer identified on the applicable app-store listing. For general support, contact support@baiboki.com. For privacy and personal-data requests, contact privacy@baiboki.com.
2. Our principles
- We process information only for clear, reasonable and necessary purposes.
- When a feature can reasonably operate on the device, we prefer on-device processing.
- When a feature needs a network connection, permission or third-party service, we aim to explain this clearly before use.
- We do not sell or rent personal information, and we do not process it to build cross-app advertising profiles.
3. Information we may process
IP address, request time, browser or device type, pages requested, errors and security events may be processed by our hosting and security providers to deliver the site, prevent abuse and troubleshoot problems. The current website does not offer account login or a contact form and does not intentionally deploy advertising trackers.
App settings, temporary notes, decision options, game progress or scores, and downloaded language resources may be stored on your device. When a feature is processed only on-device, that content is not uploaded merely because you use the feature.
When you choose online translation, AI or future cloud features, text, speech-to-text results or other content necessary to fulfill your request may be transmitted to the relevant service provider.
Specific features may require system permissions or basic device, app-version and network information. Permissions should be requested only when the relevant feature needs them, and you can manage them in device settings.
When Pro or other paid features launch, the app store processes the actual payment. We may receive a product identifier, purchase token, order or subscription status, purchase time and region to verify and restore access. We do not receive your full payment-card details.
When you email us, we process your email address, message and any attachment you choose to provide so that we can respond, handle the request and improve the product.
4. How we use information
We may process necessary information to:
- provide, maintain and improve Baiboki;
- complete translation, AI, purchase-verification or support requests you initiate;
- store on-device settings, content and game progress;
- detect crashes, compatibility issues, abuse and security risks; and
- comply with app-store requirements, legal obligations and user-rights requests.
5. Permissions, consent and choices
Baiboki should request a system permission only when a particular feature needs it. Declining a non-essential permission will normally affect only the feature that relies on it, not unrelated parts of the app.
Where consent or separate consent is required by applicable law, we will provide an appropriate notice. You may withdraw consent through device permissions, app settings or by contacting us. Withdrawal does not affect processing that was lawful before it was withdrawn.
7. Retention and deletion
- On-device data: normally remains on your device until you delete it in the app, clear app storage or uninstall the app.
- Support email: retained only as reasonably necessary to handle communication, disputes, security or legal obligations.
- Purchase records: retained as necessary to verify and restore entitlements, prevent fraud and meet tax or legal obligations.
- Technical and security logs: retained for a limited period necessary for troubleshooting, security and legal requirements.
Baiboki does not currently offer a standalone account system. If accounts or cloud sync are introduced, account deletion and cloud-data deletion methods will be provided before launch.
8. Your rights
Depending on the law that applies where you live, you may have rights to access, copy, correct, delete, restrict or object to certain processing, withdraw consent or lodge a complaint.
Send requests to privacy@baiboki.com. To protect users and data, we may verify the identity of the requester where reasonably necessary. We will respond within the period required by applicable law.
9. International processing
Website infrastructure, app stores and online services you choose may process information in different countries or regions. Where cross-border processing occurs, we will take measures required by applicable law and add feature-specific details and choices before the relevant feature launches.
10. Children
Baiboki is not specifically directed to children. Users below the digital-consent age that applies in their region should use the service with a parent or guardian. If we learn that we processed a child’s personal information without appropriate authorization, we will take reasonable steps to delete it or stop the processing.
11. Security
We use reasonable technical and organizational measures appropriate to the data, scale and risk, which may include HTTPS transport, least-privilege access, access controls, credential separation, log review and security updates. No system can guarantee absolute security. Please do not send passwords, identity documents or full payment-card details in a support email unless genuinely necessary.
12. Changes and contact
We may update this Policy when features, permissions, SDKs, providers, laws or operating practices change. We will revise the effective date and provide an appropriate notice for material changes.
Privacy: privacy@baiboki.com
General support: support@baiboki.com